Coffeeshop Toilet Grants

  1. The National Environment Agency
  2. Our Services
  3. Public Cleanliness
  4. Toilets Management
  5. Coffeeshop Toilet Grants
  6. Coffeeshop Toilet Renovation Grant (CTRG)

Coffeeshop Toilet Renovation Grant (CTRG)

CTRG Overview

CTRG co-funds coffeeshop operators to adopt mandatory good toilet designs recommended by the Public Toilets Taskforce (PTTF). This initiative aims to help more coffeeshops attain the Happy Toilet Programme (HTP) certification under the Restroom Association of Singapore (RAS) through toilet renovations, thereby facilitating improved cleaning and maintenance. 

Please refer to the appended infographics on grant details and submit your application using FormSG. 

CTRG Overview

Costs Supported Under CTRG: 

  1. 13 mandatory toilet design features (refer to Annex A for more information, along with specified price ranges for 3 items) 

  1. 9 non-mandatory toilet design features (refer to Annex B for more information); 

  1. Costs of temporary mobile toilets during renovation;   

  1. Provision of hand dryers 

  1. Design fees for toilet layout plans. 

 

If the applicant is not the owner of the coffeeshop premises, please fill in Annex C to submit with your application.

The following costs are not supported under the CTRG – consumables (e.g. toilet paper), utility costs, HTP certification fees, insurance and liability costs, operating costs, any loss of revenue from business closure during toilet renovation, and GST. 

For claims requirements, do refer to Annex D, and use this link for submissions.

CTRG Application Process

Annex A CTRG Annex A- Toilet Design Requirements (with specified price range)
Annex BCTRG Annex B - Non Mandatory Design Requirements
Annex CCTRG Annex C - Owner's Acknowledgement Form - Planned Commencement of Renovation Works
Annex DCTRG Annex D - Claim Requirements
Annex ECTRG Annex E - Direct Credit Authorisation (DCA) Form
Annex FCTRG Annex F - Bank Statement Sample
Details about CTRGCTRG Additional Information (Slides)
Frequently Asked Questions (FAQs)FAQs - CTRG
Sample Quotation Sample Quotation with Guidelines

The National Environment Agency (NEA) has appointed: 

RMA Contracts Pte Ltd (199601730C) to administer the Coffeeshop Toilet Renovation Grant (CTRG) and Coffeeshop Toilet Cleaning Grant (CTCG) programmes; and  

Ascendo Academy Pte Ltd (200817725C) (training provider of RMA Contracts Pte Ltd) to provide on-site toilet cleaning training for grant applicants, on behalf of NEA. 

RMA Contracts Pte Ltd and Ascendo Academy Pte Ltd will produce a Letter of Appointment for verification when conducting any physical correspondence, site visits, and on-site toilet cleaning training. For any queries relating to verification of our NEA contractors, please contact NEA at 6731 9366. 

For any grant queries, please email NEA_CT_Grants@nea.gov.sg or call RMA Contracts Pte Ltd at 8075 7455 (Monday – Thursday: 8:30am – 6:00pm, Friday: 8:30am – 5:30pm). 

 

This whistleblowing channel provides a dedicated avenue to report any incidents of potential abuse of grant, fraud or misconduct that involve recipients of the NEA-administered Coffeeshop Toilet Renovation Grant (CTRG) and Coffeeshop Toilet Deep Cleaning Grant (CTCG).  

Information to be provided 

 In reporting any fraudulent or unethical activity, you shall, to the best of your ability, ensure that the information you provide is accurate and complete.  

Your report should provide the following information where possible: 

  1. Description of the fraudulent or unethical activity; 

  1. Name(s) of person(s)/institution(s)/company(ies) allegedly involved; 

  1. Name of Grant [including Grant Reference ID], where applicable; 

  1. Date, time and location of incident (including multiple occurrences); 

  1. How and when you come to know of the activity; 

  1. Estimated value of any money or asset involved; 

  1. Names and contact details of any witnesses; 

  1. Supporting documents, evidence (e.g. photos, videos, documents), if any; and 

  1. Any other information that may substantiate the concern. 

We encourage whistle-blowers to leave their name and contact information in case further information or clarifications are required. The effectiveness of our investigations depends on the sufficiency and quality of the information provided.  

For the purposes of clarification regarding this report, NEA may contact you for additional information. All disclosures will be treated with utmost confidence, and every effort will be made not to reveal your identity to the extent feasible and permissible under the law. 

You may report the incident with the above details through the whistle-blowing channel (here). 

For incidents of potential abuse of grant, fraud or misconduct occurring within NEA or relating directly to NEA’s staff, please report it through NEA’s official whistleblowing platform https://www.nea.gov.sg/corporate-functions/Contact-Us/whistleblowing instead.