Raising standards, productivity, and professionalism
- Guidelines for cleaning procedures
A series of pictorial guides for cleaning have been developed in partnership with Workforce Singapore (WSG), Environmental Management Association of Singapore (EMAS), the Restroom Association of Singapore (RAS), the World Toilet Organisation (WTO), as well as cleaning service providers and Approved Training Organisations (ATOs). With these guidelines, cleaners can gain greater clarity on cleaning procedures and use of equipment, as well as safety measures, enabling them to deliver a higher level of public cleanliness.
Cleaning procedures based on the Environmental Cleaning WSQ modules (such as basic cleaning of hard floors, carpets, and washrooms) are described for specific working environments. The colour-coded visuals are provided in Singapore’s four official languages, with the aim of helping cleaners remember the steps in cleaning a washroom, office, or retail F&B premise.
Pictorial guides available for download:
Pictorial Guide on Office Common Area Cleaning Procedures
- Click to download the guide in English-Chinese \ Malay-Tamil

Pictorial Guide on Office Space Cleaning Procedures
- Click to download the guide in English-Chinese \ Malay-Tamil

Pictorial Guide on Retail F&B Premises Cleaning Procedures
- Click to download the guide in English-Chinese
- For downloading the guide in Malay-Tamil, please contact:
Soh Boon Ping (soh_boon_ping@nea.gov.sg) or Sarah (sarah_ho@nea.gov.sg)

Pictorial Guide on Washroom Cleaning Procedures
- Click to download the guide in English-Chinese
- For downloading the guide in Malay-Tamil, please contact:
Soh Boon Ping (soh_boon_ping@nea.gov.sg) or Sarah (sarah_ho@nea.gov.sg)
