Singapore, 15 November 2024 – The National Environment Agency (NEA) is aware of a scam involving the impersonation of its ePortal (https://www.nea.gov.sg/e-services). Individuals have received SMS urging them to pay fines through a phishing site that requests payment details.

The Singapore Police Force is also aware of the scam.

The public is advised to remain vigilant and not to engage with these scam accounts or sites. If in doubt, individuals should contact us directly or report any suspicious activity immediately. Always refer to official sources such as NEA’s website or social media channels. Links to NEA’s official channels are listed on www.nea.gov.sg/follow-nea. For more scam-related advice, visit www.scamalert.sg.

All SMSes from NEA will not contain any links. Offenders will be notified of enforcement actions in person by authorised NEA officers or via official correspondences such as mail. If payment has not been made, a reminder will be sent via SingPass, followed by an SMS if the message remains unread after 24 hours.