Strong Capabilities for Mission Success

To effectively build data analytics and overall process excellence, NEA works in tandem with a network of relevant partners to advance our capabilities through research and development. The key objective is to further optimise regulations and strengthen our science, technology and engineering resources to ensure a win-win situation for all stakeholders.

myENVLaunching the New myENV App

In March 2021, MSE launched a new version of the myENV app to provide a one-stop mobile platform for the MSE statutory boards to provide users with integrated real-time information on our environment, water and food safety. NEA, PUB and the Singapore Food Agency (SFA) had designed myENV to be user-centric, based on user research insights. For example, users can customise locations and information to be displayed in the app, and set alerts to receive notifications on information requiring their attention. The information is layered to cater to the general public without overwhelming them, and users can dive deeper into myENV for more detailed information. Users can also submit feedback or queries to NEA, PUB and SFA via the app.

Getting Ahead in the Cloud

In FY2020, we continue making progress with 47 per cent of our eligible systems already on commercial cloud with the aim to onboard all eligible systems by FY2023. We also launched and hosted myENV and Weather Information System in the commercial cloud. This puts us on track to modernise the government’s ICT systems to reap the benefits of best-in- class commercial solutions.

Together with the cloud adoption initiative, we have also onboarded the WOG platform SHIP-HATS, or Secure Hybrid Integration Pipeline and Hive Agile Testing Solutions, which is a continuous integration and continuous deployment platform with security and governance guardrails that automate the building, testing and deployment of applications.

Keeping Tabs on Mosquito Breeding

Successfully launched in October 2020, the revamped Vector Control Management System (VCS2) offers a much- needed boost in our fight against dengue. VCS2 provides an overview of the mosquitoes breeding situation and identifies high-risk premises by harnessing information from relevant operational systems. It also features streamlined work processes to facilitate the approval of forms and notices online and electronic filing of such notices to ease manual collation of statistics relating to these notices. VCS2 has helped to significantly improve our service level by easing the management of day-to-day operations and allowing us to manage cases systematically.

Saving Time with Updates to the Lodgement Scheme

Implemented since 2018, the lodgement scheme has greatly reduced the time and resources needed to process building plans. Following feedback, the lodgement scheme is being reviewed to include Additions and Alterations (A&A) works to industrial developments that do not involve environmental health or pollution control matters. Under the lodgement scheme, a Certificate of Statutory Completion will be issued within three working days. This will greatly reduce the time and resources needed to process such industrial A&A works, which usually take about three to four months to complete.

Enhancing Radiation Safety and Security Competency

To enhance radiation safety and security competency in various industry sectors in Singapore, NEA developed a proposal to form three Technical Committees (TC) in industrial applications, medical and dentistry, and veterinary. The proposal was approved in March 2021. The TCs, comprising members from the industry, academia, relevant industry associations and professional bodies, will work with NEA to develop requirements and guidelines for radiation safety and security in respective industry's applications of radiation, and develop training and continuous training programmes for workers in the industry.

Moving forward, NEA plans to work with licensees to implement the requirements and guidelines established by the TCs. This will complement the upcoming amendments to the Radiation Protection (Ionising Radiation) Regulations by NEA. NEA also plans to work with licensees and training partners, such as Institutes of Higher Learning, to implement training programmes developed by the TCs for licensees and radiation workers to build capability in radiation safety.

Optimising Operations with the New Waste and Resource Management System

The Waste and Resource Management System (WRMS) comprises various user modules and e-services, including the Integrated Waste Management System (iWMS) e-service, which was commissioned on 30 November 2020. The successful delivery of the iWMS e-service on WRMS spells a positive move for NEA’s application modernisation plans.

The new iWMS e-service on WRMS replaces the existing iWMS system to support NEA's policies and programmes on waste management, which includes the licensing and regulation of general waste collection activities. As a single integrated platform interfaced with the five operational waste-to-energy plants, it provides useful end-to-end backend support on the management of waste disposal accounts. It also automates existing operational processes with the addition of new features that aid in registration of vehicles, equipment, drivers and crew deployed for waste collection, online billing and data analysis.

Through customised modules to support the Mandatory Packaging Reporting, and the Extended Producer Responsibility scheme for e-waste management, WRMS introduces digital workflow processes to support key thrusts of the Zero Waste Masterplan and other regulatory requirements.