Industry Transformation Map

Productivity Indicators

itm-idpd-webpage

About the Initiative

As part of the ongoing effort to raise the standards and productivity of the Environmental Services (ES) industry, NEA had developed activity-based productivity indicators for washroom cleaning and office cleaning. The productivity indicators are intended to provide cleaning service providers and service buyers with a benchmark of time taken to complete a certain cleaning activity. This would help them to plan their cleaning work schedule and manpower deployment. 

The productivity indicators were developed based on the WSQ Environmental Cleaning modules and NEA’s Cleaning Pictorial Guides, which equip cleaners with skills and competency to perform cleaning activities.

Productivity calculators are also available as a self-help tool for use by both service providers and buyers to plan and assess the efficiency of their cleaning operations.

Key Resources


Productivity Calculator for Washroom Cleaning

Download here

Productivity Calculator for Office Cleaning

Download here

Pictorial Guide on Office Common Area Cleaning Procedures

Download English-Chinese\Malay-Tamil versions

Pictorial Guide on Office Space Cleaning Procedures

Download English-Chinese\Malay-Tamil versions

Pictorial Guide on F&B Premises Cleaning Procedures





Download English-Chinese version

To download the guide in Malay-Tamil version, please contact: Mr Soh Boon Ping (soh_boon_ping@nea.gov.sg) or Ms Sarah Ho (sarah_ho@nea.gov.sg)

Pictorial Guide on Washroom Cleaning Procedures





Download English-Chinese version

To download the guide in Malay-Tamil version, please contact: Mr Soh Boon Ping (soh_boon_ping@nea.gov.sg) or Ms Sarah Ho (sarah_ho@nea.gov.sg)