Page 85 - Envision 17

01 Aerial View of HCWTF
02 HCWTF: Layout and Facilities
issue 17
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through avoidance of interface between employees and toxic waste, incorporating automated waste feeding systems, delivering latest safety standards and maximising productivity within operations.
Business continuity is also an inherent element within the design of the HCWTF, where safety by design is incorporated into every process step from chemical waste pre-acceptance, collection, treatment and disposal. The facility is also designed to world-class pollution and fire prevention standards to ensure continuous safe operation and give customers ongoing peace of mind that service levels can be maintained.
Delivering a First-class Customer Experience
Veolia understands that a comprehensive service goes beyond the technical capability for treating toxic waste. Supporting treatment operations, the HCWTF’s on-site laboratory is well- equipped with cutting-edge analysis and testing technologies capable of analysing wastes and identifying optimised process
waste treatment methods.
At the heart of Veolia’s commitment
to the highest standard of customer service experience will be an Online Service Management Platform. This integrated information system ensures each consignment of waste is traceable throughout the entire treatment and disposal process, while allowing customers to enjoy greater efficiency, transparency and convenience at their fingertips across the entire scope of service through-out a contract.
Veolia has leveraged more than 40 years of experience in the hazardous waste market in Europe and around the world from within
the Group to establish a agship facility here in Singapore.