Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80 Page 81 Page 82 Page 83 Page 84 Page 85 Page 86 Page 87 Page 88 Page 89 Page 90 Page 91 Page 92 Page 93 Page 94 Page 95 Page 96 Page 97 Page 98 Page 99 Page 100 Page 101 Page 102 Page 103 Page 104 Page 105 Page 106 Page 107 Page 108 Page 109 Page 110 Page 111 Page 112 Page 113 Page 114 Page 115 Page 116 Page 117 Page 118 Page 119 Page 120 Page 121 Page 122 Page 123 Page 124 Page 125 Page 126 Page 127 Page 128 Page 129 Page 130 Page 131 Page 132 Page 133 Page 134 Page 135 Page 136 Page 137 Page 138 Page 139 Page 140 Page 141 Page 142 Page 143 Page 144 Page 145 Page 146 Page 147 Page 14861 Productivity managers helping cleaning companies achieve 50% hike in efficiency An industry expert panel for the cleaning industry NEA requires cleaning companies to appoint a dedicated Productivity Manager in order for a company to earn accreditation under its Clean Mark Accreditation Scheme. This is to inculcate a culture of continuous productivity improvements among cleaning companies. These Productivity Managers are expected to drive work process improvements and productivity initiatives in their companies. Productivity Managers are encouraged to undergo customised training programmes revolving around technology adoption and work process redesign. As part our efforts to uplift the professionalism, productivity and standards of the cleaning industry, NEA formed an industry expert panel to review the strategies and initiatives under the industry roadmap, and advise on measures to address current and future challenges. The panel comprises five local and international members with expertise in the areas of local cleaning industry issues and challenges, productivity improvements, technology use and cleaning standards. The panel held its fourth meeting in July 2015 and its fifth meeting in February 2016. At the meetings, the panel and stakeholders reviewed training modules, This measure has proved to be effective in raising efficiency. The industry today boasts 139 appointed Productivity Managers who, together, have carried out a total of 208 productivity improvement projects. These projects have resulted in a 50% hike in process efficiency in the companies where they were implemented. enhance knowledge of trainers, review approach of procurement of cleaning services build capability of service buyers and facility managers, and explore innovative solutions for the cleaning industry. Through interactions, key initiatives were implemented. TheseincludeTraintheTrainerworkshops,development of a Guide on Specifications for Performance-Based Cleaning Contract, greater collaboration within the facility management industry, best practices sharing sessions among stakeholders on cleaning standards and productivity efforts, development and test-bedding of customised integrated technological solutions and greater collaboration with service buyers and the facility management industry. 60 In January 2015, NEA began working with the Infocomm Development Authority of Singapore (IDA), public waste collectors and technologies companies to develop a Smart Waste Collection System that automatically Ultrasonic bin fill sensors that detect the amount of waste in the compactors Hygiene monitoring system consisting of an odour neutralisation system and video-analytics software to detect rodents Dynamic vehicle routing and scheduling system to help waste collectors better plan their routes By providing public waste collectors with real-time information and data on compactor bins, the system is expected to improve the efficiency of trash removal around the island. Smart Waste Collection System notifies waste collectors when compactor bins are full. The system is part of NEA’s move towards needs- based collection. NEA ANNUAL REPORT 2015 / 2016 NEA ANNUAL REPORT 2015 / 2016