Singapore Environment Institute's (SEI) New Charter

Every successful voyage requires three elements: a clear destination, a sound navigational strategy and a sea-worthy ship.

A Clear Destination
Since its launch in Feb 2003, SEI has set its sails towards its destination to be a premier training institute. As SEI continues to pursue its mission of providing quality environmental training to enhance the technical competency of NEA staff, the local industries and knowledge transfer beyond Singapore, it is doing so with a renewed strategy that focuses strongly on firstly, being proactive in anticipating the training needs of both our internal and external customers, and secondly, being proactive in leveraging external resources to expand the reach and scope of SEI's capacity building efforts to raise Singapore's stature as an environmental training hub.

Navigational Strategy: A New Structure
To support its navigational strategy, SEI has re-engineered its processes and re-organised itself into 7 sections. The new structure will enable SEI to remain nimble with the capacity to anticipate new challenges and expand to explore newer areas of development.

A Reinforced Ship: Quality Engine & Crew
As a training institute that focuses on delivering service excellence and customer satisfaction, SEI is committed to pursue quality as a vital strategy to continually strengthen its management system via the 4Qs (Quality Programme, Quality People, Quality Processes and Quality Systems).

As part of its continual quality efforts, SEI underwent the ISO 9001:2000 certification audit in the past weeks to benchmark its quality management system against international standards and has completed the assessment with no non-conformity. SEI's processes for the design, development and delivery of SEI training programmes were rigorously assessed in eight critical areas for evidences. The positive outcome of the assessment provides SEI's customers with a strong sense of public confidence and quality assurance in SEI's ability to consistently provide training solutions that meet their training needs.

Thank you.

Last updated on 25 Jun 08